Non-Discrimination
Policy

Pakistan Clinicem was founded on the classical Greco-Arab principle that the physician's duty extends to all of humanity, without exception. We provide Eastern Medicine care to every patient who walks through our doors, evaluated solely on their clinical need — never on race, religion, gender, age, disability, socioeconomic status, language, or national origin.

All services offered by Pakistan Clinicem — consultations, treatments, herbal formulations, follow-up care, and online consultations — are made available to every eligible patient on identical terms. Appointment scheduling, consultation quality, and treatment planning are never influenced by a patient's background or identity.

All physicians, staff, and administrative personnel at Pakistan Clinicem are expected to treat every patient with respect, professionalism, and equal attention. Discriminatory conduct — whether in speech, treatment prioritization, or manner of care — is a serious violation of our clinical standards and will be addressed through internal disciplinary action.

Our physicians and staff communicate in both Urdu and English to accommodate patients across Karachi's diverse linguistic landscape. We make reasonable efforts to ensure that language is never a barrier to understanding one's diagnosis, treatment plan, or care instructions.

Pakistan Clinicem is committed to making our clinic and services accessible to patients with disabilities wherever reasonably possible, including flexibility in scheduling and physical assistance during visits. Patients with specific accessibility needs are encouraged to inform us in advance so we can accommodate accordingly.

If you believe you have experienced discriminatory treatment at Pakistan Clinicem, we want to know. All concerns are taken seriously and investigated promptly by clinic leadership. Please see the reporting process below to raise a concern directly with our team.